FAQs

Ans: Various documents, including birth certificates, marriage certificates, educational certificates, and commercial documents, can be attested for use in the UAE.

Ans: Documents must be in their original form, bearing all required signatures, stamps, and seals. Laminated documents are not accepted. The pre-attestation process—which may involve authentication by a Notary, Ministry of Foreign Affairs, Sub Divisional Magistrate, Ministry of Human Resource & Development, Chambers of Commerce, or Ministry of Justice (all or some of these, depending on the nature of the document)—must be completed before submitting the documents to the UAE Mission for attestation.

Ans: Please visit the UAE MoFA website: https://www.mofa.gov.ae/en. You will need to download the UAE Pass app and register using your valid ID to create a login. Navigate to the ‘Services’ tab, select ‘Document Attestation’, and choose ‘UAE Embassy & Consulate Abroad’. Then, register your document and make the payment online. You must print the receipt and submit it along with the original document.

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Ans: BLS Delivery Services facilitates the collection, submission, and dispatch of documents for a service fee.

Steps to use BLS Delivery Services:

• Get in Touch by phone or Email: Reach out to our specialists with your questions—they will guide you with all the required details. Contact us at: 62 213 117 2169 or email us at info.indonesia@blsinternational.com
• Provide Your Address for Collection: Share your address for document collection or drop them off at our location.
• Process Initiation and Confirmation: Once your details are confirmed, our team will initiate the attestation process.
• Document Submission to the UAE Mission and Return: We will guide you through the procedure, submit your documents to the UAE Mission on your behalf, and ensure prompt return of your attested documents.

Ans: Processing times vary depending on the type of document. Typically, attestation takes 24–48 hours after submission to the UAE Mission in Mumbai, Indonesia, and 3–5 working days in Russia.

Ans: Yes. A unique ATS reference number is generated for each registered application. You can use this number to track your application status via our website (https://attestation-uae.blsinternational.com/ ),or by contacting our Customer Support Team (62 213 117 2169). Additionally, automated email notifications are sent when your application is delivered to the UAE Mission for attestation and when it is ready for collection or dispatch.

Ans: Yes. We ensure the confidentiality and security of your information through robust data protection policies and encryption technologies. We also exercise full diligence in the systematic collection and delivery of documents.

Ans: No. Our services allow you to apply for UAE attestation remotely, without the need for personal presence. Incase the Mission specifically asks, you would need to be present at the Mission as per scheduled time of appointment.

Ans: No. Only original documents can be attested.

Ans: Yes. Documents in languages other than Arabic or English require certified translation before submission.

Ans: Yes, provided they present authorization and identification.

Ans: Yes. A document may be rejected by the UAE Mission if it does not meet the pre-attestation criteria. We recommend ensuring your document is attested by the relevant authorities before applying for UAE Attestation, to avoid inconvenience. Our teams are available to provide guidance in case of discrepancies. Contact us at: 62 213 117 2169.

Ans: New SOP for Attestation of Police Clearance Certificates:

As per the new SOP issued by MoFA UAE, the Police Clearance Certificates (PCCs) will now undergo single digital attestation by the respective UAE Mission with an applicable fee of AED 150 per document. BLS Service fee shall be applicable as per regular process.

Please note the following important points:

• Single Attestation: PCCs will be digitally attested only once by the respective UAE Mission.
• Attestation Fee: The Mission fee for single attestation of a PCC is AED 150.
• Separate ATS Requirement: An ATS containing a PCC must not include any other type of document. PCCs must be processed separately.
• Other Documents: All other document types will continue to follow the existing digital attestation process ,ie UAE Embassy + MoFA

Please ensure that these instructions are followed during ATS generation and document processing to maintain compliance with the updated SOP.

Ans: Documents submitted as part of the attestation process are held securely by BLS International for a maximum period of 60 days from the date they are ready for collection. Applicants are requested to collect their documents within this stipulated timeframe. In the event that documents remain uncollected beyond 60 days, BLS International shall archive them and store them in its repository for a maximum period of one year. Please note that after completion of the said period of one year, the applicant shall not be entitled to raise any claims, requests, or liabilities against BLS International in relation to the uncollected documents. We strongly encourage applicants to arrange for a timely collection to avoid any inconvenience.